After the ATO’s unplanned systems outages, it provided lodgement deferrals, and remitted interest and penalties where the outages affected practitioners and their clients’ lodgements.
The ATO has also advised that it assesses claims for compensation in two ways:
- compensation for legal liability (eg negligence); and
- compensation under the Compensation for Detriment caused by Defective Administration (CDDA) scheme, which allows the ATO to consider claims and pay compensation for disadvantage or loss because of defective administration.
The ATO considers claims in accordance with guidelines issued by the Department of Finance.
TIP: If your tax affairs were affected by the ATO systems outages, contact us to find out if you’re eligible to seek compensation.